Overview Learn how statistics are used to understand the variation in processes and how to create, use, and interpret an attribute control chart. Who Should Attend: Individuals involved in manufacturing processes Course Objectives: At the end of the session, participants will be able to: ·Define quality ·Explain the difference between internal and external customers ·Describe "world-class" quality in measurable terms ·Create a bell curve, frequency plot, and histogram ·Explain the difference between "common cause" variation and "special cause/out-of-control" variation ·Create and use an attribute control chart ·Record chart data in the correct form and location, calculate the sub-group math, plot points properly, and know how and when to make correct chart notations ·Interpret control charts in order to recognize various out-of-control conditions ·Understand your organization’s out-of-control response procedure
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