Overview Learn how statistics are used to understand the variation in processes and how to create, use, and interpret a variable control chart. Who Should Attend: Individuals involved in manufacturing processes Course Objectives: At the end of the session, participants will be able to: ·Define quality ·Explain the difference between internal and external customers ·Describe "world-class" quality in measurable terms ·Create a bell curve, frequency plot, and histogram ·Explain the difference between "common cause" variation and "special cause/out-of- control" variation ·Create and use a variables control chart ·Record chart data in the correct form and location, calculate the sub-group math, plot points properly, and know how and when to make correct chart notations ·Define process capability, normal limits, and specification limits ·Interpret control charts in order to recognize various out-of-control conditions ·Explain two measures of Capability: Cp and Cpk ·Understand your organization’s out of control response procedure
|
||||||||||||