
Overview Learn the roles, responsibilities, and essential skills for effective leadership. Who Should Attend: First-time supervisors or team leaders, people who will be moving into leadership roles, or any supervisor or team leader who would like to hone their skills. Course Objectives: At the end of the session, participants will be able to: ·Identify the roles and responsibilities of a supervisor ·Listen effectively ·Give effective feedback ·Coach for improved performance ·Delegate effectively ·Prevent and manage conflict ·Run effective meetings ·Use effective problem-solving tools and process ·Build effective teams
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