Overview Develop personal leadership strengths and build a highly motivated, high-performance work group. Who Should Attend: This workshop is designed for participants in leadership positions. Course Objectives: At the end of the session, participants will be able to: ·Identify the roles and key responsibilities of leaders ·Identify their own personality type (using the Myers-Briggs Type Indicator), its positive attributes, areas for development, and its affect on leadership style ·Recognize the strengths of other preferences and their potential contributions to achieving group or organizational goals ·Listen effectively by concentrating on the speaker, using paraphrasing to check for understanding, and reflecting the feeling of the message ·Demonstrate giving and receiving positive feedback and corrective feedback using the guidelines for effective feedback ·Coach effectively ·Deal with difficult behaviors effectively ·Identify behaviors that escalate and reduce conflict and then demonstrate conflict-reducing behaviors ·Identify strategies to control anger ·Identify the key elements of effective mediation and mediate a dispute between employees ·Understand individual and group/team motivation including motivators and de-motivators ·Identify tools for increasing motivation in the workplace ·Identify the leader’s role in creating an environment that fosters peak performance
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