Overview Learn to see the flow of customer value from the product or service perspective. Who Should Attend: Training is targeted toward work groups; cross-functional teams, committees, or any group of people that need to increase their company’s operational effectiveness through implementation of lean techniques Course Objectives: At the end of the session, participants will be able to: ·View manufacturing processes as part of a total value stream system ·Create a current and future state map of the flow of value for a specific product family ·Identify wastes in the value stream ·Develop an improvement plan to implement the future state map ·Create and follow an Action Plan to implement planned improvements
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